Who we are

Caroline has worked in the travel and meetings industry for over 20 years. She has held roles as both buyer and supplier, so brings a unique perspective across the whole travel supply chain. Most recently she led the Global Consulting group at American Express, helping a broad customer base tackle complex travel programme/industry issues. Prior to co-founding Festive Road she led the AstraZeneca Global Travel Programme and was awarded the Best Travel Team category in the 2013 UK Business Travel Awards.

Her work leading travel programmes at Yahoo and Cisco is well documented and she has sat on the Global Business Travel Association (GBTA) Board of Directors, chaired GBTA in Europe and the Institute of Travel Managers (ITM) in the UK. Caroline has received a number of industry awards including the GBTA Luoma award in 2012 for services to the European travel and meetings industry and the Business Travel News Multinational Travel Manager of the Year award in 2013. Caroline is also the Co-Founder of LEVEL Women and Women At Work, 2 voluntary initiatives supporting women in the workplace. Caroline is often called “the most credible Business Travel expert” in the industry and was listed as an “industry influencer” in the Buying Business Travel 2016 Hotlist.

Caroline is based in Kent with her “techie” husband and twin daughters. Her home-baking obsession serves as a cover for her passion, intuition, meticulous planning and emotional intelligence in business.

Lora has worked in the business travel consulting sector for more than 20 years. Since joining FESTIVE ROAD, Lora’s consulting projects have focused on strategy, operating models, global TMC & micro-services sourcing, traveler/stakeholder engagement initiatives and travel program branding. Prior to joining FESTIVE ROAD, Lora was a Director at American Express GBT Consulting where she delivered amazing results for her clients through hundreds of consulting projects involving strategic sourcing, outsourced travel, total program management and demand management. One of Lora’s unique attributes is the ability to run complex projects where she can simplify and visualize the output for the client. Lora is known for getting to what matters most at speed, whilst bringing along a group of people with her.

Louise has worked in the travel industry for 15 years, predominantly on the buyer side. Her most recent role was Outsourcing Director for American Express Consulting, where she led multiple teams, managing global programmes for the likes of Microsoft, BASF, AstraZeneca and Philips.

Prior to this Louise was the Travel Buyer/Manager for corporates across a variety of industry sectors including Procter & Gamble, Infor and IBM. In each of these companies she was responsible for sourcing and managing TMC’s and other travel related services.

In addition to these roles, Louise has played an active role in the industry, sitting on the Board of the ITM and on various industry committees. She is a regular contributor to industry events both speaking and moderating sessions.

Mike is in his 20th year working in the business travel industry. He has held senior supplier, buyer and consultant roles which give him a uniquely rounded view of the industry. Mike recently led the global travel program for international investment bank, Macquarie Group. He steered the travel category through a period of renewal, leading sourcing activity across every facet of the program, implementing travel technologies and consolidating to a single TMC.

Previously, Mike worked up through the ranks at HRG. He ultimately led their global travel consulting practice, HRG Consulting in London, before making the move to Australia. From Sydney, Mike ran CWT’s client consulting division for Asia Pacific - CWT Solutions Group for several years. As a consultant Mike has worked with many organisations as Shell, Microsoft, News Corp, AstraZeneca and Vodafone and UBS, as well as a large number of smaller ‘national’ companies.

Mike is an active member of GBTA and sits on the ACTE Australasia council.

As “poms" living in Australia, Mike and his wife love cricket and rugby, especially when the English have a victorious tour down under. Mike is studying for a Masters of Data Science and is also a drummer, aspiring woodworker and loves a glass of Aussie red.

Katie is Head of Sales and Marketing at FESTIVE ROAD, the only people first and purpose led company providing consulting and outsourcing services for global travel, meetings and expense programs. Our mission is to create better experiences for our clients, environments for our people, and thought leadership for our industry. Katie creates better as she leads the sales and marketing functions and supports the industry as a speaker and in a variety of volunteer roles. She is a GBTA Ladders mentor and Chair of the GBTA Technology Committee. She was named to the 2023 GBTA WINiT Top 50 in the category of Women Innovating the Way We Travel.

Barbara is a travel professional with over twenty-five years in the industry. She has a strong background in global procurement and supplier management, along with the passion and ability to build and sustain positive relationships with team members and business partners globally.

Most recently she comes from Oracle as Principal Category Manager, Global Travel Sourcing where she managed the global sourcing cycle, project management, identified strategies and global opportunities, delivered solutions to improve workflows and processes to drive automation. She led strategic supplier reviews, identified cost savings, collaborated with internal stakeholders to support their priorities, and aligned with Global Corporate Safety & Security Policies. She also spent another eight years as a Team Lead for the Oracle VIP Travel Desk while at Rosenbluth International.

Over the last 14 years, Barbara has held several roles for the Silicon Valley Business Travel Association, including Professional Development Director, VP, President, and Chairman.

Barbara is based outside the Silicon Valley in Northern California where she and her husband spend much of their free time with their two adult children and spouses, or with extended family and friends relaxing in the mountains.

Sarah-Wynne Argain is a travel enthusiast with over 10 years of experience in Entertainment and Corporate Travel. She prides herself on her authenticity, commitment to growth, and her empathetic approach to leadership.

A graduate of University of Virginia with a degree in International Relations and History, she left politics behind for a career in travel starting as a logistics coordinator for international DJs, crisscrossing the world for shows and festivals. After moving to Los Angeles, she delved deeper into the fast-paced world of entertainment as a Travel Consultant and Operations Specialist for world-renowned studios like ITV, Netflix, and Apple TV+. During her time in production travel, she worked on Oscar-winning productions and became an expert at balancing the needs of VIP talent, crew, and employees within the framework of a corporate travel program.

Outside of work, Sarah-Wynne finds peace being active in nature. She loves cuddling with her husband and their dog, Effie. She also enjoys participating in Sally's baking challenge, watching reality shows like Top Chef, Survivor, and Love Island, and drinking funky natural wines.

Travel Category Analyst

Traci has worked in the travel industry for more than 20 years, holding positions on both the corporate and consulting side. Prior to joining Festive Road, Traci was Senior Manager of Global Travel at RELX. She has held previous positions at Accenture, CenturyLink and WorldCom in the areas of category management, procurement, operations, and meetings and events.

With a passion for improving the traveler experience and continuing to evolve a corporate travel program to be best in class, Traci has the keen ability to envision the big picture of how a corporation’s travel program could look, while also having the detail-oriented ability to dive into the project specifics.

Traci is based near Orlando, where she enjoys traveling, relaxing on the many Florida beaches, and spending time with family and friends.

A passionate business travel professional with over a decade of experience in consulting and data analytics roles with various players of the industry. Asif has helped optimise some of the most complex travel programmes and advised some of the biggest global buyers of business travel, driving tens of millions of dollars in savings and value. He has supported prominent organisations across professional services, financial services, technology, and media (among other industry sectors) to optimise their travel spend. When he’s not crunching numbers he can be found out enjoying life with his friends and family in East London.

Katie has worked in the travel and events industry for 17 years. Starting out by working in military events, waiting tables for Foreign Dignitaries, and helping plan extravagantly themed military balls. This exciting beginning gave her a taste for the events and travel industry, igniting a lifelong passion. After completing a BA in Major and Cultural Events, and a HND in Event Management at Leeds Metropolitan, Katie began working as Project Manager for Ashfield Meetings and Events. During her time at Ashfield, Katie planned, developed, and oversaw a myriad of exciting events across the globe.

Katie then joined AMEX GBT as an Event Manager, later developing into a Client Account Manager. During her time at GBT, Katie helped spearhead a new conference offering which showcased GBT at industry events as a modern exciting partner. Known for her adaptability and relationship building, Katie quickly progressed through the ranks to be to a Client Account Manager, working with a variety of key clients across European markets. Her most recent role with CIBT/Newland Chase saw Katie working across various roles such as Client Services Manager, Technology Solutions Manager, and as a Senior Client Relationship Manager/UK Team Lead. Devising and implementing successful market strategies for large global clients by leading teams to strive to not only make change but be the change.

Katie lives in North London with her husband and Labrador, Dexter. Katie is a big music fan, who loves to explore the great outdoors as well as diverse cultures and countries. She can normally be found either exploring the countryside or at rock gigs.

Kristen comes to Festive Road from the car rental industry, where she worked for Avis Budget Group for more than 18 years. Her most recent role as a Business Activation Specialist saw her collaborating with TMCs, Travel Managers, and Buyers to ensure their programs were set up for success. Before this, she supported a portfolio of many global accounts, including Amazon, Northrop Grumman, Boeing, and Microsoft. She was recognised for her exemplary contribution to client retention, customer experience, and team collaboration. She won Best In Class in 2016, the first time a non-sales team member was awarded this prestigious honour.

Kristen lives in Southern California’s wine country with her teenage daughter, a Frenchie named Radar, an orange tabby named Nani, and a bearded dragon named Mushu, who runs the zoo. She enjoys spending time with her daughters, travelling, reading, and (of course) sampling the local wines.

Abi has worked within the travel industry for the past 19 years where for much of that time she was part of AstraZeneca’s award-winning business travel team. More recently, Abi has worked at American Express GBT where she has held project management roles with clients including JTi, Microsoft and Johnson & Johnson.

With a passion for customer satisfaction and a tenacious approach to all of her work, she has earned a reputation for integrating seamlessly into established teams and delivering success in the areas of travel technology, crisis management, traveller engagement, process improvement and optimisation.

Abi is based in Manchester where she lives with her partner, two young children and Juno the cat. Abi loves spending time outdoors with the family, dinning out with friends and at weekends can be found watching her other love in life - Football!

Fenella has worked in the finance industry for over 20 years. After graduating with a first class degree in chemistry, she qualified as an accountant with Deloitte in London, and is now a Fellow of the Institute for Chartered Accountants in England and Wales

She has advised public and private companies on a variety of finance and legal issues throughout her career, including a number of large UK inbound and US outbound listed groups. Specialising in international taxes, Fenella’s work has encompassed the increasingly high profile areas of tax compliance, tax advisory and tax controversy.

Her most recent role was EMEA Tax Manager for Jones Lang Lasalle Inc, a role she excelled in, before taking a career ‘break’ to raise her two small children.

Based in Royal Tunbridge Wells, she is happiest enjoying long walks in the countryside with her family (despite the protestations from little legs!), but now marries this with her alter - ego as ‘Fenella Finance’ – another important asset in the FESTIVE ROAD family.

Naomi brings her experience with content creation to the FESTIVE ROAD client solutions function along with her proactive approach to optimizing processes and her diligent project management. She loves identifying solutions to problems and curating the right content for the sales process. Her expertise lies in streamlining project workflows and nurturing strong client relationships, with experience managing several Enterprise support contracts, ensuring service delivery and client satisfaction.

Before joining FESTIVE ROAD in October 2019, Sandra had been in the travel industry for over 20 years. Working at the HRS Group for over 10 years, Sandra managed global projects for well-known multinational organisations, having previously led teams as Director of Hotel Solutions.

She has an analytical and data lead approach to monitor performance and to recommend and help create the strategy to meet the client’s objectives and a proven track record of negotiating rates and closing complex contracts with global suppliers.

Keeping up-to-date on the latest disruptive technology in the travel space, Sandra has an extensive product and industry knowledge, and has helped global brands deliver complex projects in fast paced environments. She believes in creating strong business relationships based on open and honest communication, a high attention to detail and accuracy, and focusing on achieving objectives that meet the client’s needs.

Nicole is a dynamic storyteller with a background steeped in communications, as well as relationship, project, and change management. She excels in crafting compelling narratives and executing strategic, engaging communication and marketing campaigns.

In her recent role at a unicorn fintech startup, Nicole established a communications department from the ground up and spearheaded the company's communications and public relations efforts. Prior, during her seven-year tenure at Goldman Sachs she expertly managed intricate workplace experience strategies, forging valuable partnerships across divisions and tailoring programming to meet specific business goals. Notably, she led communication campaigns for corporate real estate and business services projects spanning the Americas and Europe, Middle East, and Africa (EMEA), with New York and London as her operational hubs.

Nicole's journey is underscored by an unwavering commitment to excellence, adaptability in the face of change, and a fervent dedication to effective communication. She holds a Bachelor of Arts in Philosophy and History from The George Washington University.

Fueling her zest for life, Nicole is an avid globetrotter and enjoys exploring the great outdoors, fine food and wine, watching live music, and spending quality time with family and friends.

Elise a dynamic blend of experience in travel, events, and marketing. She began her career in the travel industry, managing various operational roles across corporate travel and meetings and events in South Africa and the UK. At CWT, Elise spearheaded UK Marketing Partnerships and CWT events, before adventuring to enhance her digital marketing and communications expertise across other sectors including aerospace and defence, business intelligence and professional services, including a leading transportation consultancy. Recently, Elise led Global Client Marketing and Verticals at Amex GBT, excelling in developing and executing impactful global vertical campaigns.

Elise is also an award-winning interior designer, known for her exceptional work in property staging and design. She authored the coffee table edition 'Cushion Me' and leads a property staging membership group through House Wow! Elise is married with two daughters and enjoys family time with their jackapoo, Marley.

Anu has been working in Business Travel for over fifteen years. Initial working as a Travel Category Manager at Procurian, which was acquired by Accenture in 2013, she progressed into various roles: Hotel Programme Specialist at Cvent, Head of Sourcing - EMEA at HRS, and Director of Sales Strategy – RoomIt at CWT. Most recently, Anu was with Amex GBT Consulting, where she was the global lead for their Hotel Practice Line.

She focuses on complex global accommodation programmes in various industries, such as Financial Services, Technology, Telecommunications, Professional Services, Life Sciences, and Pharmaceuticals. She has enjoyed partnering with Technology, Innovation, and Development counterparts in her various roles to enhance product offerings and is looking forward to continuing this collaboration at Festive Road.

Anu lives in a Northwest suburb of London with her husband and daughter. A linguaphile at heart, she likes to travel, read, and cook in her spare time.

What’s your professional background in a nutshell?

With over 15 years of experience in travel operations and procurement, I’ve had the opportunity to lead transformative travel programs and global vendor strategies across APAC, EMEA, and beyond at EY GDS and Cognizant. My career has centred around creating efficiencies, driving meaningful innovations, and delivering seamless, top-tier experiences for both travellers and stakeholders.

What do you like to do outside of work?

I’m a passionate traveller and dedicated foodie. Whether I’m trekking along scenic routes, discovering offbeat trails on my motorbike, or sampling new cuisines, I love experiences that broaden my perspective and keep my curiosity alive.

What key areas/responsibilities will you cover in your new role, and how will you be looking to Create Better?

In this role, I’ll focus on streamlining APAC travel operations for Amazon and enhancing vendor relationships. My goal is to create a journey that’s not just seamless but enriching for travellers while advancing service quality through innovative, data-driven solutions.

What’s your favourite way to unwind after a long day?

For cricket fans: I love “bowling to my daughter to get her bowled out!” If not that, you’ll probably find me out on a motorbike ride around Bengaluru’s outskirts or going for a refreshing run—each a great way to recharge depending on the day and mood.

What’s a fun fact about you that might surprise people?

Here’s one: I once took a course just to communicate better with my technology stakeholders! It’s a reminder to myself (and others) that we can always learn something new, especially in the art of connecting with others.

Michelle Lemire is a collaborative insights and strategy leader with more than 20 years experience designing and executing end-to-end research initiatives, building insights frameworks, and translating complex data into actionable recommendations. She honed her insights skills across many industries, including Travel and Technology, specializing in innovation and white space research, product development, and customer experience. Known for being a forward thinker and challenging the status quo, she often finds opportunities not considered by others.

In her spare time Michelle enjoys organic pollinator gardening with her husband, as they look forward to the seasonal monarch migration each year. Every morning she plays the highly-anticipated shoelace game with her cats. And she’s usually reviewing the latest science news or reading/watching a new sci-fi series!

Vicky has worked in the travel industry for over 25 years, holding various positions as a buyer, supplier and in consulting. She has managed travel programmes across diverse sectors, including the regional programmes at Bloomberg and TJX, and programme management within the global mobility digital transformation team at Accenture. During her career, Vicky also led strategic air and ground partnerships relationships for Amex Travel & Lifestyle services, managed global client relationships for CWT's Customer Management team, and most recently, worked as a consultant CWT Solutions Group - In this role, she collaborated with key clients on air and ground sourcing, sustainability and policy review.

Based near Milton Keynes, Vicky enjoys spending quality time with her husband, two sons and French Bulldog. Whenever possible, loves both planning, researching and travelling to new destinations.

What’s your professional background in a nutshell?

With over 30 years of experience in banking, procurement, and project management, LeeAnn has built a career she’s truly proud of. As a PMP-certified professional, she’s spent the last two decades at EY, focusing on making processes smoother, leading meaningful change, and bringing people together through effective communication. In her most recent role as Engagement and Messaging Lead, LeeAnn had the chance to showcase EY’s new offices and highlight her amazing team on platforms like VivaEngage and LinkedIn, helping to strengthen connections both inside and outside the organization.

What key areas / responsibilities will you cover in your new role and how will you be looking to Create Better?

In her new role as Internal Communications and Change Management Manager, LeeAnn is excited to bring her storytelling expertise and change leadership experience to the forefront. Her focus will be on crafting impactful communications and driving initiatives that inspire collaboration, alignment, and transformation.

What do you like to do outside of work?

When she’s not leading projects, LeeAnn treasures time with her family, including her twins, Dani and AJ, who both graduated in 2024. Dani, a proud University of Tennessee alumni (Vol for life!), is now thriving as a junior architect, while AJ, a Roger Williams University graduate, brings his talents to the NBA.

What’s your favourite way to unwind after a long day?

LeeAnn’s favorite ways to unwind after a long day include diving into a great book, enjoying outdoor adventures, or spending quality time with her husband, Alex, and their beloved furry trio—Loki, Miley, and Bandit.

What’s a fun fact about you that might surprise people?

A fun fact? LeeAnn is a sun worshiper, always chasing the warmth and energy it brings. For her, creating better isn’t just a goal—it’s how she approaches every part of life.

Carol has over 26 years’ experience in the travel industry. She previously worked for American Express as a Travel & Expense Consulting Manager where she worked with clients to focus on ensuring delivery of project objectives. More recently she was the Travel Program Manager for American Express and was responsible for supporting the stakeholder lead in key sourcing activities, supplier management and assisting in the operational management of the EMEA & JAPA travel program.

During her career, she has worked on a variety of engagements including hotel & air sourcing, programme management optimisation, policy redesign and change management projects.

Based in central London, Carol enjoys travelling, playing badminton, and loves nothing more than spending quality time with her family.

Cat is a creative analytic who enjoys applying people and data insights to drive strategy. For over 20 years she has worked in research and analytics to support and drive corporate initiatives in highly matrixed organizations. She brings and applies insights to support the C-suite strategy and the supporting employee tactics. Crossing departments, she applied her skills in IT, design, pricing, product and market development, logistics, strategy, and others. She has worked in multinational 100-plus-year-old organizations and small 100-people start-ups in manufactured goods, telecom, energy, retail, transportation, fintech, CPG, and food and beverage. Cat is the go-to person for brainstorming creative solutions for complex issues that impact different teams. She asks questions and points out the connections that get people thinking in new directions.

Beyond work, Cat is a maker. She loves learning and is currently learning to use her grandmother's 80-year-old Singer Sewing machine. She also gardens madly, refurnishes furniture, and explores the kitchen, always to various music. She takes breaks to pet her four cats and three dogs on a regular basis.

Ami Taylor brings insights from 30 years of experience in the business travel industry. Her career journey spans multiple sectors and job functions, with a significant focus on SaaS-based businesses in recent years. Ami's deep understanding of the travel ecosystem and her strategic thinking have continually added value to her work and contributions.

As a consistent advocate for sustainability, Ami has been instrumental in driving green initiatives during her career, reflecting her commitment to fostering responsible practices within the sector. Ami has been quoted in various industry articles, sharing perspectives honed from decades in the field.

Ami has been invited to speak at a number of industry events, including the Concur Travel Industry Summit, Business Travel Show, and ITM Conference. Covering a wide range of topics, her presentations are known for their strategic insights and practical takeaways, sparking meaningful dialogue about the future of business travel.

Ami strikes a balance between her demanding professional life and personal interests. She cherishes time spent with her family and eagerly looks forward to moments she can nurture her passions for dancing and reading. Her personal commitment to sustainability is a perfect complement to her professional endeavours, demonstrating her holistic approach to life and work.

Driven by a steadfast commitment to the business travel industry, Ami remains devoted to sustainability and is eager to contribute to positive change in her field. She dedicates her unique combination of industry knowledge, strategic thinking, and personal integrity to evolving the landscape of business travel.

Esther is a results driven Global Travel Manager with over 20 years of experience in the dynamic travel industry, on the travel agency and buyer side. Her ability to forge meaningful connections and provide guidance as coach is underpinned by a steadfast commitment to professionalism, integrity, and ethical conduct.

Having previously served as the Global Travel Manager at Vanderlande, Esther currently channels her expertise into various travel-related projects.

Prior to this, she held a hybrid position at American Express Global Business Consulting, where her responsibilities were twofold. As the EMEA Travel Manager at Medtronic, she orchestrated travel management operations while simultaneously overseeing the sourcing of multiple hotel and ground projects. Her adeptness extended to policy redesign, optimisation initiatives, and change management projects, collaborating with clients such as Philips, ASML, and SKF.

She also served for 8 years at Carlson Wagonlit Travel in various roles and ended with the role of Manager Traveler and Transaction Services. Here, her focal point lay in catering to the needs of large corporate clients.

In addition to these roles, Esther is a regular contributor to industry events in panels and speaking.

Outside work, she enjoys motorcycling and kickboxing and occasionally indulges in wellness retreats to recharge her spirits.

Sarah has worked in the travel industry for over 25 years. Most recently, as Global Client Manager for American Express GBT, Sarah was responsible for leading a global team to deliver a highly successful travel programme for one the world’s leading consulting firms. Prior to this, as European Account Manager at GBT, Sarah was part of Astra Zeneca’s award winning travel team.

Throughout her career, Sarah has held Global and European management positions in consulting, client management, product and project management, supporting a variety of prestigious clients with their extensive and often complex travel requirements. Her well proven history of problem solving, client management, programme re-design and implementations gives her a comprehensive and broad outlook enabling her to identify and evaluate new solutions and strategies to increase customer satisfaction, streamline processes and/or reduce costs.

Sarah has been recognised for her strong leadership skills and is known for being forthright, fair, open, enthusiastic and honest.

Based in Holmfirth, Yorkshire with her husband, Sarah enjoys travelling and fine dining, preferring to combine the two whenever possible!

Hotel Category Analyst

Jackie brings more than 30 years of experience in the travel industry. Most recently, Jackie was at American Express Global Business Travel, where she served as a Senior Consulting Manager. In addition, Jackie held roles at Apple Vacations and Rosenbluth International. Her experience encompasses client management, consulting, product management, business development, procurement, contract negotiations, and project management for some of the biggest companies in the world.

Jackie is based in Florida, where it is blue skies and white puffy clouds most days. In her free time, she enjoys biking, morning walks, beach and sand therapy, baseball, getting together with friends and family, and of course searching for that next travel adventure.

Cori brings more than 25 years of marketing and communications experience, with 8 of those years in the meetings and events industry. Most recently, Cori served as Marketing Director for a locally-based, mission-driven telecommunications company. Her professional experience spans client management, digital and print advertising, design, strategy, content development, web UX, internal and customer communications, and partner development. As the product of an Air Force family who moved frequently, Cori has enjoyed a 25-year home base in the Dallas, Texas area. She and her husband, Chris, have five children: Jake (23), Riley (20), Harrison (20), Cash (11) and Austin (10). In her free time, Cori enjoys reading, playing fantasy football, and serving as the team photographer for Cash’s travel baseball team.

Jon started his career in telecommunications, building pricing strategies across European markets, developing new products and driving internal process improvement projects. When Jon emigrated to Australia, he went on to use his pricing experience with American Express and subsequently set up the Commercial Payments Insights and Advisory business, leading teams across Asia Pacific and Europe, enabling organizations to optimize their payment processes, enhance efficiency and develop strategies to navigate the dynamic landscape of corporate payments. Guided by a relentless pursuit of excellence, Jon leverages his expertise and knowledge of corporate travel and payments, together with deep industry insights, to deliver strategic consultation and program benchmarks and assessments drawing on best practices that he has helped multiple programs implement.

Technical Program Manager @ Amazon

Amy has more than 20 years of experience in software architecture, development, training, and mentorship. She began her career in corporate travel technology 10 years ago at Concur where she was a Supervisor / Senior Technical Consultant responsible for Compleat implementations. She next worked with Atriis as a Customer Solutions Architect for GTP, and then continued as an independent consultant focused on mid-office and booking tool implementations for regional and multi-national TMCs. In all her roles, Amy specialized in the full software implementation lifecycle, from technical business analysis and solution design through configuration, testing, and delivery.

Amy is thrilled to be working alongside the brilliant Festive Road team (whom she's been fangirling for years). She feels fortunate to be in an innovative corporate travel technology space where relationships are valued and the "art of the possible" is the driving force.

Based in Dallas, Amy enjoys traveling with her family, finding hilly places to hike in flat north Texas, having her teenagers roll their eyes at her (she says she's a pro!), and tending her garden.

Holly’s previous experience includes 7 years with HRG/AMEX GBT in Operational Analyst and Operational Support Consultant roles, and 2 years as a call handler for NHS 119 (the UK’s health service). Based in Kent, Holly has a 3.5 year old adopted Border Collie called Patch, and outside of work enjoys renovating property, travelling, and spending time with family and friends.

James Windsor has more than 14 years of experience in all things data. His knowledge around data analytics enables him to transform complex data feeds from multiple sources into easy-to-understand stories that drive tangible strategies and results.

Most recently, he was a Business Intelligence Analyst at MWI Animal Health responsible for dashboard creation and KPI benchmarking. Prior to that he led a team of data analysts working on sourcing projects at HRG Consulting; and he has held data roles at American Express Global Business Travel and PricewaterhouseCoopers.

James is based in the UK and enjoys playing football, playing video games, travelling, and spending time with his family.

Nabina is a customer-oriented technical professional with strong business acumen. She received her Master of Business Administration degree from University of Washington with double specialization in Product Marketing Management and Marketing Analytics.

Nabina has several years of experience working with some of the biggest tech companies in the world. In her most recent role, she was a Senior Product Analyst at Amazon where she managed all things related to data and metrics for the team and led process improvement programs. She has also worked at SAP Concur as a Support Engineer and with Microsoft as an MBA Consultant in Product Management and Business Strategy.

Nabina is based in Seattle and lives with her boyfriend, Golden Retriever dog, and Siamese cat. She loves animals, summers in Seattle, hanging out and travelling with friends, retail therapy, and watching Netflix.