FESTIVE ROAD Outsourced team continues to grow. We’re excited to welcome three talented professionals who bring invaluable expertise and passion to our hive mind
Katie then joined AMEX GBT as an Event Manager, later developing into a Client Account Manager. During her time at GBT, Katie helped spearhead a new conference offering which showcased GBT at industry events as a modern exciting partner. Known for her adaptability and relationship building, Katie quickly progressed through the ranks to be to a Client Account Manager, working with a variety of key clients across European markets. Her most recent role with CIBT/Newland Chase saw Katie working across various roles such as Client Services Manager, Technology Solutions Manager, and as a Senior Client Relationship Manager/UK Team Lead. Devising and implementing successful market strategies for large global clients by leading teams to strive to not only make change but be the change.
Katie lives in North London with her husband and Labrador, Dexter. Katie is a big music fan, who loves to explore the great outdoors as well as diverse cultures and countries. She can normally be found either exploring the countryside or at rock gigs.
Meet Katie Bragan-Anderton
Sustainability Specialist based in London
With 17 years in the travel and events industry, Katie brings extensive expertise to our team. Her career began in military events and grew through roles at Ashfield Meetings and Events, where she managed global projects, and later at AMEX GBT, where she helped launch innovative conference offerings and strengthened client relationships across Europe. Most recently, at CIBT/Newland Chase, she led teams to deliver strategic solutions for major global clients.
Based in North London, Katie is a music enthusiast who loves outdoor adventures and exploring new cultures.
“It’s not often we find someone who is equally experienced in Business travel and Meetings & Events, so we were quick to snap up Katie and add her to our hive mind. Katie’s infectious enthusiasm for Sustainability and fantastic project management skills makes her a perfect fit to work with our client.”
Sally Higgs
Travel & Events Sustainability Manager
What’s your professional background in a nutshell?
With over 15 years of experience in travel operations and procurement, I’ve had the opportunity to lead transformative travel programs and global vendor strategies across APAC, EMEA, and beyond at EY GDS and Cognizant. My career has centred around creating efficiencies, driving meaningful innovations, and delivering seamless, top-tier experiences for both travellers and stakeholders.
What do you like to do outside of work?
I’m a passionate traveller and dedicated foodie. Whether I’m trekking along scenic routes, discovering offbeat trails on my motorbike, or sampling new cuisines, I love experiences that broaden my perspective and keep my curiosity alive.
What key areas/responsibilities will you cover in your new role, and how will you be looking to Create Better?
In this role, I’ll focus on streamlining APAC travel operations for Amazon and enhancing vendor relationships. My goal is to create a journey that’s not just seamless but enriching for travellers while advancing service quality through innovative, data-driven solutions.
What’s your favourite way to unwind after a long day?
For cricket fans: I love “bowling to my daughter to get her bowled out!” If not that, you’ll probably find me out on a motorbike ride around Bengaluru’s outskirts or going for a refreshing run—each a great way to recharge depending on the day and mood.
What’s a fun fact about you that might surprise people?
Here’s one: I once took a course just to communicate better with my technology stakeholders! It’s a reminder to myself (and others) that we can always learn something new, especially in the art of connecting with others.
Meet Santhosh KKJ
APAC Travel Operations Lead based in India
With over 15 years of experience in travel operations and procurement, Santhosh has led transformative travel programmes and global vendor strategies across APAC, EMEA, and beyond, working with EY GDS and Cognizant. Known for creating efficiencies and delivering seamless experiences, Santhosh specialises in driving innovation and service quality for both travellers and stakeholders.
In his new role, Santhosh will focus on streamlining APAC travel operations for a global customer while enhancing vendor relationships and using data-driven solutions to elevate service standards. Outside of work, Santhosh is a passionate traveller and foodie, enjoying everything from scenic treks and motorbike rides to discovering new cuisines. A lover of cricket, Santhosh also enjoys unwinding with a refreshing run or motorbike ride.
“We are delighted to welcome Santhosh to the team and expand our APAC employee base. Santhosh’s mix of buyer and supplier side experience, his love of data and his global outlook is exactly what our client needs in this region. On a personal note, we both have cricket-obsessed daughters and I am excited to share match photos!😊"
Louise Kilgannon
Head of Outsourcing
I’m excited about the opportunity to “Create Better” by blending my client’s spirit of innovation with my background in supplier and distribution management. My goal is to optimize my client’s air travel program and establish strategic partnerships that not only drive value but also set new benchmarks for the travel industry.
Outside of work, I love staying active through hiking, cycling, and skiing—anything that gets me out into nature. My passion for global travel keeps me closely tied to the industry I’ve devoted my career to.
Here’s a fun fact about me: I once spent four months on an expedition with the British Scientific Exploration Society, conducting research in uncharted parts of the Amazon. Maybe it was destiny that I’d eventually work for this particular Festive Road client!
Meet Andrew Rae
Air Category Manager based in Dallas, Texas
Andrew spent over 20 years immersed in the fascinating world of travel, building a deep understanding of the interconnected ecosystem through commercial roles with leading GDSs, TMCs, and airlines. Along the way, he has honed his expertise in air travel management, distribution technology, and forging supplier partnerships that deliver real value.
In his new role, he will optimize our clients air travel program and establish strategic partnerships that not only drive value but also set new benchmarks for the travel industry. Outside of work, he loves staying active through hiking, cycling, and skiing.
“Andrew’s industry background brings a wealth of experience and includes stints at American Airlines, Sabre, CWT and HRG. Andrew wowed us at interview with his airline knowledge and understanding of the industry landscape, his drive and passion for the industry and his enthusiasm for data – he’s going to be in good company!”
