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Consulting

Your Partner in Travel & Expense Management Excellence

As a travel and expense (T&E) leader, you’re likely balancing cost, care (sustainability and duty of care), customer experience, and change while driving broader business goals.

Festive Road is your independent voice in a complex industry, helping you see the art of the possible and move forward with confidence. We’re proud to work with some of the world’s leading companies and most forward-thinking buyers, creating better travel and expense management. With our deep industry expertise and hive mind approach, we help assess, design, build, source and manage T&E programmes that deliver real value for your organisation — and better experiences for your people.

Pathfinder Roadmap to Better Travel & Expense Management

Assess

Let’s start with driving clarity of current state. We’ll benchmark current total cost of ownership, assess policy, service, and supplier performance, and explore the lived experience of your travellers, attendees and users. From gaps in governance to opportunities for alignment with business priorities, we deliver a practical, independent diagnostic — the foundation for change that matters.

Design

Next, we explore the art of the possible. We analyse market trends, supplier innovations, and evolving programme models to design a future that aligns with your strategic goals. Together, we define the vision, shape requirements, and test supplier readiness through collaborative solution design workshops— ensuring the market is ready to support where you want to go. A strategy that embraces possibility and sets the course for the future.

Source

Now, it’s time to find the right-fit partner. We’ll help you select partners based on shared vision and values – not just capabilities. We evaluate cultural alignment, core capabilities, and actual performance through hands-on testing to ensure they align with your needs. We guide you through fair commercial negotiations and ensure all commitments are clearly defined and documented in the final agreement, setting the foundation for a strong, long-term partnership.

Build

With the right partner in place, it’s time to make it real. We help lay the foundations — from implementation and de-implementation plans to governance structures and stakeholder alignment. Think of us as your co-pilot: offering structure, guidance, and focused support where it counts. We help oversee onboarding, tech rollouts, and change comms, keeping things steady through launch and into “hyper-care” — so you keep on track, and in control.

Manage

Once your programme is live, we remain engaged. We advise on governance, performance, and continuous improvement to ensure your strategy stays aligned with your evolving goals. We’ll also monitor performance and help find new ways to engage with your travellers, attendees and stakeholders, keeping them informed and safe while on the road. When additional support is needed, our outsourced experts integrate seamlessly into your team, bringing the right experience to complement your organisational design and help you move forward with confidence.

Reset

Not every change requires a complete overhaul. Sometimes, it’s about stepping back and gaining a fresh perspective. As your independent partner, we help you identify gaps in your current supplier relationship and design a reset plan that aligns with your goals and priorities. Together, we’ll create a clear roadmap, from fair pricing to improved collaboration, developing a framework for a future-fit programme that adapts to your evolving needs and positions you for long-term success.

Better Begins Here:
The TMC/Buyer Partnership Performance Report

Discover where perception and reality diverge in TMC/buyer relationships. Our “Coffee Book” style report reveals 6 critical gaps across culture and capability—and how to close them.

  • Better Begins Here
  • Better strategy
  • Better sourcing
  • Better supplier relationships

Need a clear vision for your travel program?

Discover how a bold partnership between Cisco and Festive Road led to a 34% cost reduction and a smarter, more sustainable travel program.

Cisco has a good travel programme that works across 96 countries, but we are not complacent and were looking for innovation to support future business needs as travel landscape changes. The team agreed on their objectives for change and challenges with the current offering – along with the setting out a vision for the future and what qualities would be needed to be successful, whilst maintaining one programme and one policy globally. Festive Road supported Cisco in creating a framework and model that allowed a fair and open RFP.

- Carlos Almendros Director Global Travel, Card, Marketing and Communications Leader at Cisco

If you’re a travel buyer, and these insights resonated—take the next step.
Complete our TMC Partnership Illuminator to test how your relationship measures up, benchmark against peers, and uncover actionable insights to strengthen culture and capability alignment.

It takes 3 minutes. Results are instant. Better Begins Here.

Better Begins Here – see how we help clients transform travel and expense management.

Get in touch

Ready to future-proof your travel and expense programme? Let’s explore the art of the possible.

Contact us

Better Begins Here
for Travel and Expense